Defense

Using AI feels great sometimes and then empty others, this was created in seconds, it’s fine, it works.. but it has no soul! But who cares about soul when it’s a check list right? The more fundamental question is, do you have the policies, processes and procedures to defend against social engineering attacks against password resets? If not, perhaps this may help.

Password Reset Defense Tracker

Password Reset Defense Tracker

Procedure to Defend Against Password Reset Social Engineering Attacks

  1. Verify Requester Identity: Confirm the identity of the person requesting a password reset using multi-factor authentication or pre-established security questions.
  2. Use Secure Channels: Communicate through verified and secure channels (e.g., company email or phone) rather than unverified methods like personal email or social media.
  3. Check for Red Flags: Look for inconsistencies in the request, such as unusual urgency, mismatched contact details, or suspicious language.
  4. Log All Requests: Document every password reset request, including requester details, time, and verification outcome, for auditing purposes.
  5. Escalate Suspicious Requests: Forward any questionable requests to the security team for further investigation.
  6. Educate Staff: Regularly train employees on recognizing social engineering tactics and following secure procedures.

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