Leadership

Cybercrime and data theft

During an incident it’s one of the first questions people ask, what did the attacker do? Did they steal any data? How did they do it?

All of which are typically rather difficult to answer in the first, probably week of an incident (incidents vary, sometimes it’s very obvious, other times you can’t be 100% sure on some details!)

But recently I’ve been talking lots about the way organisations communicate during incidents to their customers and the public etc. I’ve been explaining that the day 0 comms of ‘no data was stolen’ followed by a ‘lots of data was stolen’ in say day zero plus five… well it doesn’t help with my my trust in the victim organisation. Which to me, seems like an odd strategy for organisations to take. They have options:

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Education

Avoiding an infinite incident response cycle!

Incidents are a part of life, but so is understanding the scope and bounds of an incident. One subject that comes up form time to time is how to define what is and is not ‘part of the incident’. Not everyone uses the same terms, language or definitions (which is true of many things in life). But when it comes to cyber incidents on the ground, details matter, but so do decisions!

Is the role of incident response to solve all security challenges and gaps in an enterprise? Should the recovery phase mitigate all threats? should the entire business be changed due to an incident and is that the role of the response team? When do you define what is and what is not part of the response vs what is a business change project?

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Strategy

Australia National Cyber Strategy Consultation

This morning before I got on with some more dull affairs of business, I saw the following:

2023-2030 Australian Cyber Security Strategy Discussion Paper

How we (humanity) and people (including governments etc.) respond to the changing digital landscape and cyber threats that affect society and humanity as a whole is really important. It’s great to see the Australian government using an advisory board and panel structure as they look to review/renew their national cyber security strategy. I’m posting this to raise awareness as I think these things are ever so important that people in the community, industry, academia etc. give their inputs, help and support to the people charged with the incredibly complex task of developing and implementing cyber strategies at country scale! A task not so simple, hence they are calling for inputs as part of a general consultation request from people and organizations.

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Defence

Planning to defend and respond to cyber threats

Everyone has a plan until they are cyber punched in the face! Or something like that!

People seem to have this misconception that you need to “do a pentest” or some other project based activity to do “security testing” or response planning.

Let’s be real here, you really don’t. But what you do need is a few things:

  1. Authorisation
  2. Time
  3. Some ideas for cyber incidents to plan for
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Defense

Cyber Incident Response – Have you planned to fail?

Drill, drill more and drill again

I’ve worked with hundreds of companies over the years and one area I consistently see them struggle with is incident response drills. Sure I see some board level table top simulations but nothing says i’m ready more than practising actual responses.

In table tops people mainly assume the log files exist, they assume the resources are there, they assume the best. I’m not a pessimist but I assume breach and assume things will go wrong (even with preperation).

So to help people I put together an Incident Response planning toolkit workbook. This excel document is a rough guide of different types of incidents and different horror levels (there’s a cool D00M flavoured easter egg in there too). Now one thing, you will need to tailor this. BEC for example can be very simple to repel and remediate, however the cost and impact of BEC can be huge (even if it’s a single mailbox) so take the numbers in here with a pinch of salt and tailor it to suit your needs.

Fail to Plan, Plan to Fail

Failing to plan for a cyber incident both large or small is a sure fire way to ensure you are planning to fail! So with this in mind we thought we’d share a quick workbook to try and kick start your mind into NOT planning to fail!

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