Education

Why a SOC Without Triage, Analysis, and Remediation Is…

In the world of cybersecurity, the term Security Operations Center (SOC) carries significant weight. It evokes images of highly skilled analysts working around the clock to detect, respond to, and mitigate cyber threats. However, not all SOCs live up to this expectation. If a SOC lacks core functions like triage, analysis, assessment, and remedial action, it’s not truly a SOC—it’s merely a contact center masquerading as one. Let’s explore why these functions are non-negotiable for a SOC and why their absence undermines the entire purpose of cybersecurity operations.

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Defence

Business Email Compromise: Impact Assessment

If you are are a victim of unauthorised mailbox access and/or attempted fraud via mailbox compromise (BEC) then you know that one of the tasks outside of understanding how the compromise has occurred, what configurations have been tampered with, removing devices and resetting usernames/passwords (and tokens/MFA) etc. is to start to understand the data breach impact.

If someone has logged into a mailbox it’s very very unlikely that zero data has been accessed!

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Leadership

Cybercrime and data theft

During an incident it’s one of the first questions people ask, what did the attacker do? Did they steal any data? How did they do it?

All of which are typically rather difficult to answer in the first, probably week of an incident (incidents vary, sometimes it’s very obvious, other times you can’t be 100% sure on some details!)

But recently I’ve been talking lots about the way organisations communicate during incidents to their customers and the public etc. I’ve been explaining that the day 0 comms of ‘no data was stolen’ followed by a ‘lots of data was stolen’ in say day zero plus five… well it doesn’t help with my my trust in the victim organisation. Which to me, seems like an odd strategy for organisations to take. They have options:

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Leadership

What if breach communications were honest?

Armed with my trusty sidekick, this morning I thought I would see what an LLM would make if I asked it to create public comms for common cyber incidents…. for basically every scenario… it really wanted to tell everyone no data was accessed! Which is amazing, because in almost every incident I’ve seen: Data is accessed!

In a business email compromise (BEC) scenario…. the clue is in the name, it’s already a compromise of confidentiality!

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Threat Intel

The Com, 764, and Associated Groups

In evaluating capabilities for LLMs (AI) recently, I’m looking at the viability of creating more content with them. I’m explicitly calling out where I do, aside from my writing style, I’m also keen to show the pros and cons. Do LLMs replace humans? Not from my experience so far. I’ve been looking at combined physical + digital attacks recently and the associated threat classes… I’m trying to avoid the word group or gang, because collectives are slightly different and are dynamic, almost mission focused if you will.

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Threat Intel

An evolution of threat actor

Motivation and a diverse network of people and capabilities can go a long way, then add in digital skills and winning steak… and you have: scattered spider!

There’s a big difference between zero day spraying the internet and planting webshells or copying someone’s open S3 bucket and say…. doxing staff, their families and attacking them and their assets in the real and digital worlds.

I think people won’t broadly grasp the effects that can be achieved (harm) when the adversary is motivated, dedicated, capable, resourced and has very little moral qualms.

There is no magic bullet to defend against an adversary like this, you need a whole of organisation defence (and to pursue even more than that!).

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Threat Intel

Defending Against Scattered Spider

Defending against different skilled threat classes is an important thing to consider when you are planning, designing and operating a business. I’ve used GROK (AI) to create an html page which has both information on the kill chains, but also looks at countermeasures. I’m experimenting lots with VIBE coding and LLM assisted content generation so hopefully this proves useful. I do feel it needs a more human touch added as well… but let’s see! life without experimentation would be dull would it not!

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Defense

Minimum Data Requirements for Investigating Email Mailbox Compromise

When a suspected email mailbox compromise is reported, initiating an investigation promptly is critical. However, to ensure the investigation is effective, certain minimum intelligence requirements must be met. This blog outlines the bare minimum data needed to start investigating a suspected email mailbox compromise, whether the intelligence comes from an internal team or a third-party source.

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